FTN Webinars & Training
Join industry experts and FTN specialists for live and on-demand webinars. Learn best practices, discover new features, and get insights from successful customer implementations.
Structured Learning Paths
Follow our curated webinar series designed to take you from beginner to expert in specific areas of customer support.
FTN Fundamentals
Complete beginner series covering all aspects of FTN
AI Automation Mastery
Advanced series on leveraging AI for customer support
Enterprise Implementation
Comprehensive guide for large-scale deployments
Developer Workshop
Technical deep-dives for developers and integrators
Upcoming Webinars
Join our live webinars to learn from experts, ask questions in real-time, and connect with other FTN users.
Mastering AI Automation: Advanced Strategies for 2024
Learn cutting-edge AI automation techniques that leading companies use to reduce support costs by 70% while improving customer satisfaction.
Dr. Sarah Chen
Head of AI Research, FTN
Customer Success Stories: How Enterprise Teams Scale Support
Hear directly from Fortune 500 companies about their journey to scaling customer support operations with FTN's enterprise solutions.
Michael Rodriguez
VP Customer Success, FTN
Security & Compliance: Protecting Customer Data in 2024
Essential security practices and compliance requirements for customer support teams handling sensitive data.
Emma Thompson
Chief Security Officer, FTN
On-Demand Webinars
Access our library of recorded webinars covering every aspect of customer support and FTN platform features.
FTN Platform Overview: Complete Feature Walkthrough
Comprehensive overview of all FTN features with live demonstrations and Q&A session.
Building Omnichannel Support: Best Practices & Case Studies
Learn how to create seamless customer experiences across all communication channels.
API Integration Workshop: Building Custom Solutions
Hands-on workshop covering FTN's REST API, webhooks, and custom integration development.
Analytics Deep Dive: Measuring Support Performance
Master FTN's analytics dashboard and learn how to create actionable insights from your support data.
Customer Journey Optimization with AI Insights
Discover how AI-powered insights can help you optimize every touchpoint in the customer journey.
Team Management & Workflow Optimization
Best practices for managing support teams and optimizing workflows for maximum efficiency.
Most Popular Webinar
The Complete Guide to AI-Powered Customer Support
Join our most comprehensive webinar covering everything you need to know about implementing AI in your customer support operations. Learn from real case studies and get actionable insights.
Why Attend FTN Webinars?
Our webinars provide more than just product training - they're comprehensive learning experiences designed to help you succeed.
Expert Insights
Learn from industry experts and FTN specialists with years of experience
Interactive Q&A
Get your questions answered in real-time during live sessions
Certificates
Earn completion certificates for professional development
Community
Connect with other professionals and build your network
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