Build the Future of Customer Support
Join a team of passionate innovators who are transforming how businesses connect with their customers. We're looking for talented people who want to make a real impact.
More Than Just a Job
We're building something special - a company where talented people can do their best work while making a meaningful impact.
Customer Obsession
We start with the customer and work backwards
Innovation
We constantly push the boundaries of what's possible
Ownership
We take responsibility for our work and its impact
Growth Mindset
We embrace challenges and learn from failures
We Take Care of Our Team
Comprehensive benefits and perks designed to support your health, growth, and work-life balance.
Competitive Compensation
Market-leading salaries plus equity in a fast-growing company
Health & Wellness
Comprehensive health, dental, and vision insurance for you and your family
Flexible Work
Work from anywhere with flexible hours and unlimited PTO
Learning & Development
$2,000 annual learning budget plus conference attendance
Equipment & Setup
Top-tier laptop, monitor, and $1,000 home office setup budget
Travel & Offsites
Annual team retreats and quarterly department offsites
Find Your Next Opportunity
We're actively hiring across all departments. Join us in building the future of customer support technology.
Senior Full Stack Engineer
Join our core platform team to build scalable customer support solutions used by thousands of businesses worldwide.
Product Manager - AI Features
Lead the development of our AI-powered features and help shape the future of intelligent customer support.
Customer Success Manager
Help our enterprise customers achieve success with FTN and drive expansion within existing accounts.
Senior UX Designer
Design intuitive and delightful user experiences for our customer support platform.
DevOps Engineer
Build and maintain our cloud infrastructure to ensure 99.9% uptime for our global customers.
Sales Development Representative
Generate qualified leads and help grow our customer base by connecting with potential customers.
Don't see a role that fits? We're always looking for exceptional talent.
Hear From Our Team
Learn what it's really like to work at FTN from the people who know best - our team members.
"The technical challenges at FTN are incredibly rewarding. I get to work on AI systems that directly impact thousands of businesses."
Sarah Chen
Senior Engineer
"The collaborative culture here is amazing. Everyone's input is valued, and we're all working toward the same mission."
Marcus Johnson
Product Designer
"I love helping our customers succeed. The impact we have on their businesses is visible and meaningful."
Elena Rodriguez
Customer Success Manager
Simple & Transparent Hiring
We believe in a fair and efficient hiring process that respects your time while helping us find the right fit.
Application
Submit your application and we'll review it within 2 business days
Phone Screen
30-minute conversation with our recruiting team to learn more about you
Interviews
2-3 interviews with team members to assess fit and skills
Offer
If it's a mutual fit, we'll extend an offer within 24 hours
Building a Team That Reflects Our World
We believe that diverse teams build better products. We're committed to creating an inclusive environment where everyone can bring their authentic selves to work and thrive.
Equal Opportunity Employer
We don't discriminate based on race, gender, age, religion, or any other protected characteristic
Inclusive Culture
Employee resource groups, mentorship programs, and bias training
Accessible Workplace
Accommodations and support for team members with disabilities
Our Team Diversity
Ready to Join the FTN Team?
We're looking for passionate, talented people who want to make a real impact. If you're excited about transforming customer support, we'd love to hear from you.