Enterprise-Grade Solution

Scale Customer Support for Enterprise Organizations

Power your enterprise with advanced security, unlimited scalability, dedicated support, and seamless integrations. Built for organizations that demand the highest standards of performance and compliance.

Custom deployment options
Dedicated customer success manager
Enterprise SLA guarantees

Trusted by Global Enterprises

Leading organizations worldwide rely on FTN for their customer support operations

Enterprise Corp
Global Solutions
Premier Group
Excellence Inc
Enterprise Features

Built for Enterprise Scale

Advanced capabilities designed to meet the complex requirements of large-scale organizations and mission-critical operations.

Advanced Security

Enterprise-grade security with SOC 2 Type II compliance, end-to-end encryption, and advanced threat protection.

  • SOC 2 Type II certified
  • Data encryption at rest & in transit
  • Advanced threat detection

Unlimited Scalability

Handle millions of conversations without performance degradation. Auto-scaling infrastructure adapts to your needs.

  • Unlimited agents & conversations
  • Auto-scaling infrastructure
  • 99.99% uptime SLA

Dedicated Support

24/7 priority support with dedicated customer success manager and technical account manager.

  • 24/7 priority support
  • Dedicated success manager
  • Technical account manager

Custom Deployment

Flexible deployment options including cloud, on-premise, or hybrid solutions to meet your infrastructure requirements.

  • Cloud, on-premise, or hybrid
  • Private cloud options
  • Custom infrastructure

Advanced Access Control

Granular permissions, SSO integration, and multi-factor authentication for secure access management.

  • Role-based access control
  • SSO & SAML integration
  • Multi-factor authentication

Advanced Analytics

Comprehensive reporting, custom dashboards, and business intelligence tools for data-driven decisions.

  • Custom dashboards
  • Advanced reporting suite
  • Data export & API access
Deployment Options

Deploy Your Way

Choose the deployment option that best fits your organization's security, compliance, and infrastructure requirements.

Cloud Deployment

Fully managed cloud solution with automatic updates, scaling, and maintenance handled by our team.

  • Fastest time to value
  • Automatic updates & scaling
  • 99.99% uptime SLA
  • Global CDN & edge locations

On-Premise

Most Popular

Complete control over your data and infrastructure with on-premise deployment in your own data centers.

  • Full data control
  • Custom security policies
  • Compliance ready
  • Integration with internal systems

Hybrid Deployment

Best of both worlds with hybrid deployment combining cloud flexibility and on-premise control.

  • Flexible data placement
  • Gradual migration path
  • Cost optimization
  • Disaster recovery
Security & Compliance

Enterprise-Grade Security

Meet the highest security standards with comprehensive compliance certifications and advanced security features.

Comprehensive Security Framework

Our security-first approach ensures your data is protected with multiple layers of security, from encryption to access controls and monitoring.

Data Encryption

256-bit AES encryption at rest and TLS 1.3 in transit

Network Security

DDoS protection, WAF, and VPC isolation

Continuous Monitoring

24/7 security monitoring and threat detection

SOC 2 Type II

Certified security controls

ISO 27001

Information security management

GDPR

EU data protection compliance

HIPAA

Healthcare data protection

Premium Support

White-Glove Service

Get the dedicated support and expertise you need to maximize your investment and ensure success.

Dedicated CSM

Personal customer success manager to ensure your objectives are met

Technical Account Manager

Expert technical guidance for implementation and optimization

24/7 Priority Support

Round-the-clock support with guaranteed response times

Onboarding & Training

Comprehensive onboarding and training programs for your team

Enterprise SLA Guarantees

99.99%
Uptime SLA
<15min
Critical Issue Response
<4hrs
Issue Resolution Time
Customization

Tailored to Your Business

Extensive customization options and professional services to adapt FTN perfectly to your unique requirements.

Custom Workflows

Design complex automation workflows that match your business processes and requirements.

API & Integrations

Deep integrations with your existing systems using our comprehensive API and webhook support.

Custom Branding

White-label the platform with your branding, colors, and custom domain for a seamless experience.

Custom Reports

Build custom dashboards and reports that align with your KPIs and business metrics.

Custom Fields

Add unlimited custom fields and data structures to capture the information that matters to your business.

Data Migration

Seamless migration of your existing data with our professional services team and migration tools.

What Enterprise Customers Say

See how leading organizations are transforming their customer support with FTN Enterprise.

"FTN Enterprise has transformed our customer support operations. The scalability and security features have allowed us to handle 10x more conversations while maintaining the same team size. The dedicated support team has been exceptional."

Sarah Johnson

VP of Customer Success, Global Tech Corp

Fortune 500 Company

"The on-premise deployment option was crucial for our compliance requirements. FTN worked closely with our security team to ensure everything met our standards. The implementation was seamless and the results have been outstanding."

Michael Chen

CTO, Financial Services Inc

10,000+ Employees

Return on Investment

Proven Enterprise Results

Enterprise customers see significant ROI within the first year of implementation.

70%
Cost Reduction

Average operational cost savings

5x
Volume Increase

Handle 5x more conversations

90%
Automation Rate

Queries resolved automatically

6 mo
ROI Timeline

Average time to positive ROI

Ready to Transform Your Enterprise Support?

Schedule a personalized demo with our enterprise team to see how FTN can scale with your organization.