Your privacy is fundamental to everything we do. This policy explains how we collect, use, and protect your personal information.
Last updated: March 15, 2024 • Effective date: March 15, 2024
Here's what you need to know about how we handle your data and protect your privacy.
All data is encrypted in transit and at rest using industry-standard encryption
Your data is stored in secure data centers within your region
We never sell your personal data to third parties
Full compliance with GDPR, CCPA, and other privacy regulations
We collect only the data necessary to provide and improve our services. Here's a breakdown of the types of information we collect.
Information you provide when creating an account
Examples:
Information about how you use our platform
Examples:
Content from customer support interactions
Examples:
Information collected automatically
Examples:
We use your data to provide, maintain, and improve our services. Here are the specific purposes for data processing.
You have comprehensive rights regarding your personal data. Here's how you can exercise them.
Request a copy of all personal data we hold about you
Update or correct any inaccurate personal information
Request deletion of your personal data (right to be forgotten)
Receive your data in a structured, machine-readable format
Limit how we process your personal data
Object to certain types of data processing
To exercise any of these rights, contact our privacy team. We'll respond within 30 days and verify your identity before processing your request.
We limit data sharing to essential service providers and never sell your personal information.
Share with service providers
Only when necessary for service delivery
Comply with legal requests
When required by law or court order
Protect our rights
To prevent fraud or security threats
Business transfers
In case of merger or acquisition
Sell your data
We never sell personal information to third parties
Share for marketing
No sharing with advertisers or marketers
Rent customer lists
Your contact information stays private
Unnecessary sharing
No sharing beyond what's required for service
We keep your data only as long as necessary to provide our services and comply with legal obligations.
Data is retained while your account is active and for legitimate business purposes
Data is deleted 3 years after account becomes inactive
Most data is deleted within 30 days of account deletion
Some data may be retained longer to comply with legal, regulatory, or contractual obligations:
Have questions about this privacy policy or how we handle your data? Our privacy team is here to help.
Send us your privacy questions or requests
Submit formal privacy requests online
Contact our DPO for complex privacy matters
We may update this privacy policy from time to time. Here's how we'll keep you informed.