Have questions about FTN? Need help getting started? Our team is here to help you succeed. Choose the contact method that works best for you.
We offer multiple ways to get in touch. Choose the option that works best for your needs and timeline.
Get instant help from our support team
Send us a detailed message
Speak directly with our team
Book a time that works for you
Fill out the form below and we'll get back to you within 4 hours during business hours.
Quick Response
We'll respond within 4 hours during business hours
Expert Help
Your message will be routed to the right specialist
Follow-up
We'll follow up to ensure your question is fully answered
Get help from the right specialist by contacting the appropriate team directly.
Platform questions, account issues, and general help
Pricing, demos, and pre-sales questions
API, integrations, and technical implementation
Billing questions, invoices, and account management
Security questions and compliance documentation
Partnership opportunities and integrations
While we're a remote-first company, we maintain offices in key locations to support our global team and customers.
United States
123 Innovation Drive, San Francisco, CA 94105
United Kingdom
45 Tech Square, London, EC2A 4DN
Singapore
88 Business Park, Singapore 138588
Find quick answers to common questions. Can't find what you're looking for? Contact our support team.
You can start using FTN immediately with our free trial. Setup takes less than 5 minutes, and our onboarding team will help you get configured.
Yes, we offer custom integrations for enterprise customers. Our technical team can work with you to build custom solutions that fit your specific needs.
We offer 24/7 support via chat, email, and phone. Enterprise customers also get dedicated success managers and priority support.
Absolutely. We're SOC 2 Type II certified, ISO 27001 certified, and GDPR compliant. Your data is encrypted and stored securely in your region.