Unify all your customer conversations across every channel. Leverage AI to automate responses, predict customer needs, and deliver exceptional support at scale.
At FTN, we believe that customers are the foundation of every successful business. Exceptional customer care isn't just a necessity, it's a competitive advantage. That's why we have two core priorities: our clients and their customers.
We are committed to delivering world-class customer support solutions that enhance customer satisfaction, optimize operations, and reduce support costs by up to 70%.
With FTN's cutting-edge AI and HelpDesk, businesses can streamline support, eliminate inefficiencies, and provide fast, intelligent resolutions—all while lowering operational expenses. Your customers deserve the best, and our mission is to help you provide it, without breaking the bank.
Expensive and inefficient – High operational costs without guaranteed results.
Slow and inconsistent – Long wait times and varying response quality.
Difficult to scale – Hiring and training new agents is costly and time-consuming.
Limited by language barriers – Restricting business expansion.
Poorly integrated – Fragmented systems lead to lost customer data and inefficiencies.
Let FTN handle customer inquiries autonomously—no human intervention needed. Reduce your reliance on large teams and cut operational costs by up to 70%.
Instant responses, always available. Our AI handles customer inquiries around the clock, ensuring no customer is ever left waiting.
Our AI understands customer personalities and tailors responses to match their unique needs, ensuring a personalized experience every time.
Serve customers in their preferred language, breaking down barriers and expanding your reach to global markets without additional resources.
Say goodbye to repetitive tasks. FTN's advanced automation builder lets you create custom workflows for ticketing, prioritization, and auto-responses.
Automate routine tasks with intelligent workflows
Unified communication across all channels
Data stays in Saudi Arabia
Data-driven insights for better decisions
All Your Needs in One Place – With Complete Control. No unnecessary restrictions, no clutter—just a seamless, AI-powered helpdesk that gives you total control over your customer support.
Never switch between platforms again! Manage all communication channels in a single, unified inbox.
Empower your team with advanced collaboration features.
Complete freedom over your settings and workflow.
Unlike foreign AI solutions, FTN ensures your customer data stays in Saudi Arabia. Fully compliant with local regulations and security standards.
National Cybersecurity Authority (NCA) guidelines
Fully compliant with Saudi regulations
Saudi Personal Data Protection Law (PDPL)
Your data is protected under local laws
End-to-end encryption
Maximum security for all your customer data
Your data never leaves Saudi Arabia. Unlike other solutions that store data in foreign countries, FTN keeps all your sensitive information within the Kingdom's borders.
Enterprise-grade security features including role-based access control, audit logs, and advanced encryption ensure your customer data remains protected at all times.
Join thousands of companies delivering exceptional customer experiences with FTN
"FTN has revolutionized our customer support operations. The AI capabilities are truly game-changing, and we've seen a 65% reduction in response times."
Sarah Johnson
Head of Customer Success, TechCorp
"The omnichannel support has helped us maintain consistent service quality across all channels. Our customers love the seamless experience."
Michael Chen
Customer Experience Director, RetailGiant
"Enterprise-grade security and compliance features make FTN the perfect choice for financial services. We've never felt safer with our customer data."
Fatima Al-Saud
Operations Manager, FinanceHub
Experience the power of AI-driven customer support with our interactive demo
Hello! I'm your FTN AI assistant. How can I help you today?
I need help with my recent order #45678. It hasn't arrived yet.
I'm sorry to hear about the delay with your order #45678. I've checked our system and see that your package is currently in transit. According to the tracking information, it should be delivered by tomorrow. Would you like me to send you the detailed tracking information?
FTN's AI understands context, remembers previous interactions, and provides personalized responses that feel human. Our advanced natural language processing ensures customers get accurate, helpful answers instantly.
Context-Aware Responses
The AI remembers conversation history and customer preferences
Multi-Turn Conversations
Natural back-and-forth exchanges that solve complex issues
Sentiment Analysis
Detects customer emotions and adjusts tone accordingly
All Your Needs in One Place – With Complete Control. No unnecessary restrictions, no clutter—just a seamless, AI-powered helpdesk that gives you total control over your customer support.
I need help with my recent order...
How do I reset my password?
When will my refund be processed?
I need help with my recent order #45678. It hasn't arrived yet and it's been over a week.
I understand your concern about order #45678. Let me check the status for you right away.
I've checked our system and I can see that your order is currently in transit. According to the tracking information, there was a slight delay due to weather conditions, but it should be delivered by tomorrow. Would you like me to send you the detailed tracking information?
Name
Sarah Connor
sarah.connor@example.com
Phone
+1 (555) 123-4567
Customer Since
March 15, 2023
Previous Orders
5 orders
Current Order
#45678
Placed: June 10, 2023
Status: In Transit